Sometimes emotions and problems can feel really overwhelming and it may feel difficult to cope – you may not be sure what to do.
Reaching out to someone may feel hard but it can make a difference. You can talk to us about anything – talking to us can really help.
HYCS offers a free, 1-2-1 counselling service just for young people – whatever is troubling you, however big or small, we’re here to listen. Our service is confidential and anyone aged 11-25* who lives, works or studies in the Borough of Hounslow can self-refer to our free service. Just pick up the phone!
* Please note, unfortunately we cannot register you if there is less than 6 months until your 26th birthday.
“It’s when someone listens to how you feel. They won’t tell you that you’re wrong. You are allowed to feel how you want to feel”. (Client’s words)
We all need support from time to time and counselling provides a safe, supportive and confidential space to explore and work through whatever is troubling you with a trained counsellor. We are here to listen with acceptance, empathy and without judgement.
There are many different types of counselling and here at HYCS we offer a Humanistic approach –we believe that we are all able to grow and change given the right conditions. Our counsellors will therefore listen carefully to what you say, without judging and in confidence, helping you to work through problems and to develop in your own way so that you can achieve your potential.
If you want to know more about the different types of counselling to see if this is the right approach for you – check out this link to the BACP guide to therapy types.
If you are looking for Cognitive Behavioural Therapy (CBT) please speak to your doctor who will be able to advise
Your privacy is very important to us, therefore what you say in counselling sessions is confidential within HYCS other than in exceptional circumstances. If we are very worried about your safety, or that of others, we may need to let others know to get you extra help and external support to keep you safe whilst continuing to support you. You can ask us at the intro session or speak to your counsellor to find out more.
HYCS works with hundreds of young people every year and receives excellent feedback from our clients - here are just a few examples in their words of their experience of the HYCS counselling service:
“I can cope better with other people and I haven’t got much issues now. I achieved confidences and to cope a lot better with my issues. I think it helps people a lot."
“I was able to get a lot of things off my chest.”
“I’ve been able to be more confident in myself since I took these sessions”.
“I gain what I hoped to achieve by talking to more people. It has boosted my confidence as well. It really helps people who are struggling.”
"It helps you get out what you are thinking and feeling."
"I was finding it hard to understand a lot of things that were going through my head and now I feel like i have received more than enough help with these things". (Client 2020)
HYCS has more than 30 years specialist experience in supporting the young people of Hounslow Borough and our team of counsellors offer a friendly and highly professional service.
Importantly, our service is accredited by the BACP – the professional body for counselling and we always work to support the young people within the counselling standards, values and ethical framework of the counselling profession.
Click here to view the BACP's Ethical Framework
About Confidentiality
Your privacy is very important to us, therefore what you say in counselling sessions is confidential within HYCS other than in exceptional circumstances. If we are very worried about your safety, or that of others, we may need to let others know. We may for example need to get external help to keep you safe in addition to the support we can give you.
We want to make our service as accessible as possible for young people, so we offer counselling at a variety of locations including our main centre, local secondary schools, youth offending services and leaving care services:
ISLEWORTH CENTRE
Our centre in Isleworth is based at 78 St John's Road, Isleworth TW7 6RU. A team of HYCS counsellors are based here and offer appointments on weekdays during the day, after school and in the evening.
Counselling Sessions at our Centre - Session times available by appointment as follows:
Monday - 3pm - 9pm
Tuesday - 11am - 9pm
Wednesday - 11am - 9pm
Thursday - 11am - 9pm
Friday - 2pm - 5pm
SECONDARY SCHOOLS
Our specialist Schools’ Counselling team are based at many local secondary schools.
You can refer yourselves in to the service in school directly or can ask a trusted member of the school's staff to help put you in touch with us.
The schools in which we are currently working are:
• Bolder Academy
• Chiswick School
• Gunnersbury Catholic School
• Logic Studio School
• Rivers Academy
• Springwest Academy
• St Mark’s Catholic School
YOUTH OFFENDING SERVICES
YOS and HMP FYOI
If you are at YOS or at HMP Feltham Young Offenders Insitute (FYOI) you can refer yourself in to HYCS either via your YOS officer or by contacting HYCS directly.
CARE LEAVERS' SERVICE
If you are a young person leaving care, just speak to your PA who can help to put you in touch with our HYCS counsellor for Care Leavers or you can contact HYCS directly.
Counselling Session Times
We offer a wide range of session times at our Centre in Isleworth to suit your needs on week days - both during the day, after school and in the evening.
Counselling sessions are by appointment only and at your intro' session you can let us know what times are best for you so that we can allocate a regular slot at a time that is convenient.
Monday - 3pm - 9pm
Tuesday - 11am - 9pm
Wednesday - 11am - 9pm
Thursday - 11am - 9pm
Friday - 2pm - 5pm
Office Hours
If you want to book an appointment, the office is manned Monday-Friday during normal office hours and during the session times above.
If we are not able to take your call - do please leave a message with your name and contact number on our answerphone and we will get back to you as soon as we can.
Please let us know when first booking your session if you have any special needs or accessibility issues.
HYCS does have lift access if required - please let us know on booking and we will provide instructions.
Please also note our accessibility statement here.
