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Welcome to the Self Help Hub's guide to supporting services & resources - listed under this section H are resources supporting the following subject areas: Hair Loss, Happiness, Harassment, Hate Crime, Health, Hearing Voices, HIV, Homelessness and Homophobia.
Click below to find more details of services supporting these issues.

Alopecia UK
Support, advice and practical information for anyone affected by alopecia.

CALM - CalmZone 0800 585858
Support for wellbeing issues including concerns about hair loss. 

Cancer Research UK - Coping with Hair Loss
Hair loss can be a side effect of some cancer treatments - this site will help you find creative ways to cope.

Little Princess Trust
Wig requests - 01432 760060
General Enquiries - 01432 352359
The Little Princess Trust provides free real hair wigs to children and young people, up to 24 years, who have lost their own hair through cancer treatment or other conditions. 

Macmillan UK
Hair loss can be a side effect of some cancer treatments - this site will help you find creative ways to cope.

NHS Guide to Hair Loss
Information about advice about hair loss. 

NHS Guide to Trichotillomania (Hair Pulling)
NHS guide to Trichotillomania or hair pulling, which is when someone cannot resist the urge to pull out their hairon their head or other places including eyebrows or eyelashes. 

TLC Foundation for BFRB's
BRFBs are body focused repetitive behaviours which include hair pulling, nail biting and skin picking.  This website has information, tools and advice for a range of BRFB's.

Inspiring quotes about Happiness:
Happiness can be found, even in the darkest of times, if one only remembers to turn on the light." - Albus Dumbledore, in Harry Potter books by J. K. Rowling

'The ultimate source of happiness is within us.' - Dalai Lama

'We grow in kindness when our kindness is tested.' Archbishop Desmond Tut

 "The noblest art is that of making others happy." PT Barnum

Action for Happiness - '50 Ways to Feel Happy' A book by Vanessa King
A book packed with activities and ideas to try with family, friends and on your own to help you build your happiness skills!

Action for Happiness - Monthly Wellbeing Calendars
AforH monthly calendars are packed with actions you can take to help create a happier and kinder world. Click a free calendar to download using the link above  - you can find other language versions there too!

Action for Happiness - 10 keys to Happiness
AforH identify 10 keys for happier living (see image below).  Link here to find out more.

The Happy Broadcast 
Positive news expressed through art. The Happy Broadcast is also on Instagram and Facebook.

The Happy Place - Fearne Cotton
Podcast series builds on the success of bestseller HAPPY where Fearne draws on her own experiences and shares advice from experts on how to work through feeling blue to finding joy each day. Fearne chats to inspiring individuals who have either made a change in their own lives or who help people every day to find a different way of looking at life. 

 

Book/Film recommendation:

The Book of Joy - Dalai Lama and Archbishop Desmond Tutu
This bestselling book, now made into a film, features Archbishop Desmond Tutu and the Dalai Lama have been friends for many, many years. Between them, they have endured exile, violence and oppression. And in the face of these hardships, they have continued to radiate compassion, humour and above all, joy.

To celebrate His Holiness's eightieth birthday, Archbishop Tutu travelled to the Dalai Lama's home in Dharamsala. The two men spent a week discussing a single burning question: how do we find joy in the face of suffering?

Full of love, warmth and hope, The Book of Joy offers us the chance to experience their journey from first embrace to final goodbye.

You may also find it useful to see resources in other sections of this directory under sections such as Sexual Harassment, Hate Crime or Stalking.

British Transport Police text 61016

The BTP Text Service 61016 (or call 0800 40 50 40) is available when you want to contact them directly and discretely about an issue or crime on the transport network which doesn't require an emergency response.  

You can report any behaviour that makes you feel uncomfortable or report if you witness an incident, such as:

• Touching/Groping
• Rubbing against someone
• Masturbation
• Someone exposing themselves
• Taking photos of a sexual nature without consent
• Sexual comments
• Leering
• Indecent acts

You don't have to prove that it was a criminal offence or an intentional act in order to report it; BTP will investigate.  Simply text BTP on 61016 to let BTP know what happened, where it happened and when.

Always dial 999 when you need an urgent police response, in instances such as:
• A crime is happening right now
• Someone suspected of a crime is nearby

• Someone is injured, being threatened or in danger

If your issue concerns buses or roads, you can contact local police anywhere in the country by dialling the control room on 101.

If you have a hearing or speech impairment, use the BTP textphone service 18000 or text us on 999 if you’ve pre-registered with the emergencySMS service.

 

Definition
A hate crime (also known as a bias-motivated crime or bias crime) is a prejudice-motivated crime which occurs when a perpetrator targets a victim because of their membership (or perceived membership) of a certain social group or race. 

Met Police - Guidance: What is Hate Crime?
A hate crime is when someone commits a crime against you because of your disability, gender identity, race, sexual orientation, religion, or any other perceived difference.

It doesn’t always include physical violence. Someone using offensive language towards you or harassing you because of who you are, or who they think you are, is also a crime. The same goes for someone posting abusive or offensive messages about you online.

Call Hate Out - 0808 801 0576 or text 07717 989 025
A confidential 24-hour support service for young people under 18 experiencing or witnessing a Hate Crime.  A service provided by Stop Hate UK.


Kick it Out App - Hate Crime Reporting Tool
Report hate crime at football matches using the Kick It Out reporting tool (see App Zone). Available on Google Play and App Store.

Kick It Out - Reporting Line0800 169 9414
Confidentially report incidents of discrimination and hate crime within football via the Kick It Out Reporting phone line or website reporting form.

Social Media - How to Report Abuse:
If you witness or experience harassment, bullying or safety concerns on social media you can report the problem on the platforms' reporting system - here are some links to help:
- Facebook
- Instagram
- Snapchat
- TikTok
- Twitter 
- You Tube

TellMama  - 0800 456 1226
Tell Mama supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents.

True Vision (Report It)
True Vision has been developed so that you can report hate crimes online - you don't have to visit a police station to report. Downloadable guide for those affected by hate crime - click here .

 

 

See also the App Zone for NHS Go and Student Health App information, and other sections of this A-Z Support directory including Nutrition, M for Mental Health, S for Sexual Health.

Acne Support
Information and support about acne from the British Association of Dermatologists - causes, treatments and how to prevent scarring.

Anxiety UK - Health Anxiety Fact Sheet
Download this free fact sheet to help manage health anxiety. 

Asthma UK - 0300 222 5800
Speak to an asthma expert nurse for free advice or visit the website for information.

Ataxia UK
Support and information about 'Ataxia’, an umbrella term for a group of neurological disorders that affect balance, coordination and speech.

Baggy Trousers - "Have the Guts to Check Your Nuts" 
A charity who raise awareness of the signs and symptoms of testicular cancer, actively promoting the benefits of early detection and encouraging men to visit their GP if they detect any of the signs or symptoms.
Link here showing you how to 'check your nuts' - 

The Brain Charity
The Brain Charity offers support and practical information for anyone with a neurological condition and to their family, friends, and carers. Neurological conditions include stroke, brain injury, dementia, cluster headaches, and many rarer ones too. Based in Liverpool offering local support services and able to offer  information nationally. 

The Brain and Spine Foundation  0808 808 1000
The Brain & Spine Foundation provides support and quality information to people affected by brain and spine conditions, in order to reduce anxiety and help inform their choices.

Brittle Bone Society
www.brittlebone.org

Childline - Visiting Your GP
Advice about visiting your doctor, with all of your questions answered.

Chiva  (HIV Support) 0117 9055149 
Chiva offer support around HIV and living with HIV including nformation for young people, parents and professionals who want to know more about HIV.  You will find lots of information here about living with HIV, understanding your rights and talking about HIV plus stories and thoughts shared by young people living with HIV.

Link here to watch a film called Growing up with HIV, made by young people living with HIV in association with the NCB and Science Museum. 

Coeliac UK - 0333 322 2033
Coeliac UK is the charity for people who need to live without gluten, helping people with coeliac disease and other gluten related conditions live happier, healthier lives. Support for those with or having questions or concerns about Coeliac disease.  Link here to the Gluten Free Hub by Coeliac UK for advice, information, recipes and ideas.

Coppafeel
"Everyone has breast tissue and people of all genders can get breast cancer. To be clear and consistent, we (Coppafeel) use the word ‘breasts’ in our health information, rather than boobs, pecs or chest." Information, resources and support for all.

Crohn's & Colitis UK
Crohn’s Disease is one of the two main forms of Inflammatory Bowel Disease (IBD). The other main form of IBD is a condition known as Ulcerative Colitis. This organisation offers information and support for anyone affected by Crohn's or Colitis.

Cystic Fibrosis Trust 
0300 373 1000 or 020 3795 2184
Information and support about any aspect of cystic fibrosis.

Daisy Network
Provides information and support to women diagnosed with POI - Premature Ovarian Insufficiency (also known as Premature Menopause).  They offer a network of people to talk to, information about treatments and research and campaign to raise awareness.

Diabetes UK -0345 123 2399
Information and advice about all aspects of living with diabetes.

Doc Ready
It can be difficult to talk about mental health and especially hard to talk to people or ask for help. Doc Ready have put together tools that may help you prepare for the first time you visit a doctor to discuss your (mental) health covering everything including your rights and confidentiality.

Epilepsy Action
Provide support and expert advice, raise awareness and fight for a better deal for people with epilepsy.

Epilepsy Society 01494 601 40
The UK's leading charity for epilepsy research and support including offering an epilepsy helpline.

The Gut Stuff
You have the power to change your gut health, and because every gut is unique, your diet should be too.  The Gut Stuff are here to help with 'gut tips' on diet, fibre, hydration, information about gut conditions and more.

Health for Teens
Advice and information on all aspects of teen health.

Hounslow's ChatHealth Team
If you are worried about any aspect of your health, feeling stressed about anything text 07507 333176 and a member of the NHS school nursing team will come back to you within 24 hours from 9am to 4.30pm, Monday to Friday.

Kidshealth
Health advice for parents, kids and teens.

Little Princess Trust
Wig requests - 01432 760060
General Enquiries - 01432 352359
The Little Princess Trust provides free real hair wigs to children and young people, up to 24 years, who have lost their own hair through cancer treatment or other conditions.

Meningitis Now 0808 80 10 388
Information and support about Meningitis - signs and symptoms download card (link here).

Mens' Health Forum
Access to free, fast advice for men about health issues. 

Migraine Trust UK - 0808 802 0066
UK charity offering information and support for anyone affected by migraine headaches.

MS Society - 0808 800 8000
Emotional support and information to anyone living with MS including helplines and newletter. Helpline open Monday to Friday, 9am to 7pm except bank holidays. They also have a confidential email service: helpline@mssociety.org.uk.

MS Trust - 0800 032 3839
Information and support including MS resources for children and young people.
MSTV UK - You Tube channel for young people affected by MS.

National Excema Society
0800 448 0818
Support organisation with information about the different types of eczema, treatments and triggers, offering a range of booklets and factsheets to download.

Link here to a downloadable NES guide for teens with excema

NHS 111 - Call 111
If you have communication difficulties call 18001 111 on a textphone or use the NHS 111 BSL interpreter if you are deaf.
NHS 111 can help you if you have an urgent medical problem and you’re not sure what to do.  NHS 111 is available 24 hours a day, 7 days a week.

NHS GO
NHS Go gives young people access to clinically-approved medical information, tailored to them.
The NHS Go website and the NHS Go app provide a confidential, health advice and information service for 16-25 year olds.  Find services near you, test your general health knowledge and read up on all the latest and most important in healthcare.

Oneyouhounslow.org
Information and advice for Hounslow Borough, UK.

OMS - OvercomingMS.org
Overcoming MS (OMS) educates, supports and empowers people with MS in evidence-based lifestyle and medication choices that improve health outcomes.  Link here to a range of support resources.

Our Time
Our Time supports children and young people who have a parent or guardian with a mental illness or mental health difficulty offering information and support.

Psoriasis Assocation UK - Helpline 01604 251 620, mail@psoriasis-association.org.uk or WhatsApp 07387 716 439
The leading UK national charity and membership organisation for people affected by psoriasis.  Provides information and works to raise awareness.

Riprap
Support for teenagers with a parent who has cancer.

Teenage Cancer Trust
Get support from TCT whether you have cancer, you’re worried about cancer or someone you know has been given a cancer diagnosis.

Terence Higgins Trust (THT)
THT Direct - 08 802 1221
info@tht.org.uk.
THT are the UK's leading HIV and sexual health charity. They support people living with HIV and amplify their voices, and help the people using our services to achieve good sexual health offering support, advice and information.

Versus Arthritis
Information, downloadable leaflets, directory and advice for anyone affected by arthritic conditions including support for young people affected - link to the young people's section here.

When Your Parent Has Cancer: A Guide for Teens
Produced by the National Cancer Institute in America, this is a helpful guide for teenagers whose parent or carer has been diagnosed with cancer.

Young Epilepsy
UK charity dedicated to creating better lives for children and young people with epilepsy and related conditions. Provide diagnosis, assessment and rehabilitation for children and young people with epilepsy. Provide a range of support and information for parents, children and young people and training for professionals.

Young Lives vs Cancer
Information and support for young people impacted  by Cancer to help families find the strength to face everything cancer throws at them. Provide support that’s easy to access and meets individual needs. 

Childline - 0800 1111
If you are hearing voices or have any other unusual sensory experiences which are concerning you, talking to someone can really help. 

Hearing Voices Network

Resources, information, training and support.  

Chiva  (HIV Support) 0117 9055149 
Chiva offer support around HIV and living with HIV including nformation for young people, parents and professionals who want to know more about HIV.  You will find lots of information here about living with HIV, understanding your rights and talking about HIV plus stories and thoughts shared by young people living with HIV.

Link here to watch a film called Growing up with HIV, made by young people living with HIV in association

Terence Higgins Trust (THT)
THT Direct - 08 802 1221
info@tht.org.uk.
THT are the UK's leading HIV and sexual health charity. They support people living with HIV and amplify their voices, and help the people using our services to achieve good sexual health offering support, advice and information.

World Aids Day - 1st December
World AIDS Day takes place on 1 December each year. It’s an opportunity for people worldwide to unite in the fight against HIV, to show support for people living with HIV, and to commemorate those who have died from an AIDS-related illness. Founded in 1988, World AIDS Day was the first ever global health day.

AKT
AKT supports LGBTQ+ young people aged 16-25 in the uk who are facing or experiencing homelessness or living in a hostile environment.

We support young people into safe homes and employment, education or training, in a welcoming and open environment that celebrates lgbtq+ identities.

Centrepoint - 0800 800 0661 
Youth homelessness charity - if you or a young person you know is homeless or at risk of homelessness Centrepoint can help, offering advice to anyone in England aged 16-25. 


Nightstop

Nightstop provides emergency overnight accommodation for young homeless people age 16-25 who are facing a night on the streets or sleeping in an unsafe place.

Runaway Helpline - Free Call/text on 116000.
Support and advice for anyone who has run away from home.

Shelter - Call free on 0808 800 4444 
Provides practical advice and support through their team of housing officers via phone, in person or online on all aspects of housing and homelessness.  

Streetlink - London Region
Streetlink - National 
Connects rough sleepers to local support services - if you are rough sleeping or if you are concerned about someone over the age of 18 sleeping rough in London, send an alert to StreetLink.  
If you believe that the person you are concerned about is under 18, or is in immediate danger, please call 999.

The Albert Kennedy Trust
Support for LGBTQ+ people facing homelessness.

London Borough of Hounslow Services:
Homelessness
- 020 8583 3942 or out of hours emergency 020 8583 2222  
Contact this number if you are homeless or at risk of homelessness in London Borough of Hounslow.  If you are at risk of becoming homeless, the council has a duty under the Homelessness Reduction Act to offer advice and support to try to prevent you from becoming homeless.  This can be by helping you to stay in your current home, or if this is not possible, helping to you to find somewhere else to live.

 

 

 

 

FootballvHomophobia
FvH is an international initiative that exists to challenge discrimination based on sexual orientation gender identity and expression at all levels of football.

A-Z

Resources