Welcome to the Self Help Hub's guide to supporting services & resources - listed under this section Q & R are resources supporting the following subject areas: Racism & Racial Trauma, Rape, Refugees, Relationships, Resilience, Rights, Runaways.

Click below to find more details of services supporting these issues.

Information below and you may also wish to look in our A-Z Directory entries under B- BAME, H - Hate Crime and R - Rights

Book recommendation: 
100 Black Voices on Racism

"We cannot change the past but we can change the consequencs of the past for the better by means of education. This book is part of that education."  A cast of 100 voices across Britain and gathering strength from the wider Pan African community, this book reveals both hopes and frustrations. Whether actress, poet, shopkeeper, Member of Parliament, Dame, or doctor, each shares about racism and adds to a colorful tapestry of optimism so future generations can pause, take stock and keep breathing.

BBC Bitesize - The Difference Between Non-Racist and Anti-Racist
"There's a big difference between being not-racist and being anti-racist. I know it doesn't seem like it. I know that both of these things seem equally good, but they're not" says psychologist, author and NBA basketball player John Amaechi.

At a time when many people want to learn how they can be better allies for black people, in this BBC Bitesize video, John explains what it means to be anti-racist.

BBC Bitesize: How to Protect Yourself From Racism (video/article)

Training movement dedicated to healing, wellness and liberation of black and marginalised communities.  Toolkit and resources section. 

Childline - Racism and Racial Bullying
No one has the right to make you feel bad or abuse you for who you are.  Find information and advice about racism and racial bullying.

Kick it Out
Kick It Out is English football’s equality and inclusion organisation.Working throughout the football, educational and community sectors to challenge discrimination, encourage inclusive practices and campaign for positive change, Kick It Out is at the heart of the fight against discrimination for everyone who plays, watches or works in football.

Established in 1993 in response to widespread calls from clubs, players and fans to tackle racist attitudes existing within the game. Kick It Out was then established as a body in 1997 as it widened out its objectives to cover all aspects of discrimination, inequality and exclusion.

Get involved - Join the #TAKEASTAND AGAINST DISCRIMINATION campaign.

Kick it Out App - Hate Crime Reporting Tool
Report hate crime at football matches using the Kick It Out reporting tool (see App Zone). Available on Google Play and App Store.

Stop Hate UK
Call Hate Out Helpline (under 18's)

0808 801 0576
07717 989 025
A national organisation working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.

Their Call Hate Out helpline is confidential 24-hour support service for young people under 18 experiencing or witnessing a Hate Crime.

Show Racism the Red Card
Show Racism the Red Card (SRtRC) is the UK’s largest anti-racism educational charity established in January '96, thanks in part to a donation by then Newcastle United goalkeeper Shaka Hislop.

In addition to the direct education of young people and adults, SRtRC produces educational resources, to challenge misconceptions, stereotypes and negative attitudes in society.  Their educational films feature a range of professional football players such as Harry Kane, Dele Ali, Alex Oxlade-Chamberlain, Jordan Pickford, Trent Alexander-Arnold, Harry Maguire, Eni Aluko alongside England and Wales managers, Gareth Southgate and Ryan Giggs respectively.

Each October the charity holds a national fundraising day across the UK for schools, organisations and individuals to show their support for anti-racism and raise valuable funds for our charity.

Tapping Solution - Racial Anxiety Relief Tapping Meditation.
Dr Silas, a specialist in anxiety and trauma created a Tapping meditation for 'Black, Indigenous, and People of Colour to experience some ease from the anxiety (alongside many other emotions)... The pain we are feeling is justified, and our bodies still need a break. Whether you are having trouble sleeping, experiencing headaches, stomachaches, or a racing heart, we need to take care of ourselves so that we can connect to our own power".

Young Minds
Advice from Young Minds about what you can do if you have experienced racism.

Youth Access - Make Our Rights Reality - Black Lives Matter Blog
Self care tips and resources in times of racial trauma. 

Consent is Everything
"Sexual consent is where a person has the ability and freedom to agree to sexual activity".   Rape is sexual activity without consent.  This simple video called 'Tea and Consent simply explains what consent is (and isn't).

Galop  - 020 7704 2040 
LGBTQ+ anti-violence charity, if you’ve experienced hate crime, sexual violence or domestic abuse.   Support LGBTQ people who have had problems with the police or have questions about the criminal justice system.

The Havens
020 3299 6900 – 24 hours a day, 7 days a week.
Information and support for all ages and for anyone who has been sexually assaulted or raped within the last 12 months; Download their useful self help guide - click here for link.

The Mix - video about visiting a Sexual Assault Referral Centre (SARC) following a sexual assault or rape
This video by The Mix, a site for young people, explains step by step what to expect and your options if you decide to go to a SARC (Sexual Assault Referral Centre).   It is a self referral route which does not involve the police, unless you want it to.  It allows you time to decide what you want to do without any pressure.

NHS - Help After Rape and Sexual Assault
NHS website - information about what sexual assault is, what to do and options if you have been assaulted, services that can support you including information about the SARC's (sexual assault referral centres).

Rape Crisis  0808 802 9999
Provides frontline specialist, independent and confidential services for women and girls of all ages who've experienced any form of sexual violence, at any time in their lives.   Contact to find details of your local centre or call the national number above or link to the website to use the online chat.

Solace Rape Crisis Helpline - North London
0808 801 0305
The North London Rape Crisis Helpline is a free, anonymous service available to women and girls aged 13+ who have experienced any form of sexual violence at any time: recent or non-recent. They offer a safe and non-judgmental space for women, whether you are already receiving support, awaiting counselling, or speaking out for the first time.

Survivors' Gateway - London  
0808 801 0860
The London Survivors' Gateway offers victims and survivors of rape and sexual abuse aged 13+ help to access specialist services in London.  It provides information on what help is available after rape, sexual assault, sexual abuse or any form of sexual violence and offer support to access these services. They work with anyone aged 13 or above regardless of gender, sexuality, disability, language, ethnicity or immigration status.  If you are a survivor and would like to access their service, please complete an online self-referral form.

Survivors UK  
Chat online or Message+44 7491 816064 on WhatsApp
Offers a range of support services for male survivors of rape or sexual abuse.  Established for male survivors but also welcomes anyone who identifies as male, trans, non-binary, has identified as male in the past, or anyone who feels that we are the right fit for them.

Victim Support
Emotional and practical support for anyone affected by a crime regardless of whether the crime has been reported to the police.

Free, confidential support 24/7, not only for those who experience it directly, but also their friends, family and any other people involved. It doesn’t matter when the crime took place – you can get our support at any time, and for however long you need us.

Women and Girls Network
0808 801 0660 
WGN are a free service run by women, for women in London who have been affected by all forms of violence and abuse.

Young Women's Service works to create safe and confidential spaces to get support. If you are experiencing or are at risk of experiencing any form of violence against women and girls (VAWG) contact WGN to get support. 

Refugee Council
Work directly with refugees providing support from the moment they arrive in the UK including both crisis advice and practical support.   They are the only national service offering support to all unaccompanied refugee children who arrive alone seeking safety in England.

British Red Cross
The Red Cross can offer help with the urgent needs of refugees, asylum seekers and other vulnerable migrants.  They can provide a variety of support including practical items including food, clothing and toiletries.

Rights of Women: Immigration and Asylum Law Line - 020 7490 7689
For women who need advice on their immigration status including immigration law including domestic violence, long residence and family life; rights of Europeans and their families in the UK, asylum, trafficking, financial support options. 


What makes a healthy or unhealthy relationship?

Healthy relationship's typically have some common ingredients for success including trust and support, equality, communication, mutual respect, fairness, honesty and accountability and the chance to be yourself.  

In a healthy relationships you should not feel that someone is trying to pressure, manipulate, threaten or exert control over you or make you do things that you do not really feel comfortable with whether that's sexual, emotional, physical financial or psychological.   

You may want to look at other sections in this Directory ie. Consent.

Here are some organisations offering advice if you are not sure about the relationship you are in or feel unsafe:

Childline - information and support about relationships.




Resilience is often described as the ability to bounce back and adapt when we hit tough times.  It's the ability to change and continue to develop.  The good news is, it's something we can build and develop!

Young Minds'
Click here
to watch a short film by Young Minds about resilience which explains what it means to young people

Kids Helpline - About Resilience

Kids Helpline have useful information about resilience and what you can do to strengthen it.

Matt Haig - The Comfort Book
"A big warm hug of a book" described as a 'Manual for self love and resilience'.

Marcus Rashford - You Are A Champion
England footballer Marcus Rashford MBE has written a book about being comfortable with who you are, navigating adversity, leaving your comfort zone and finding your voice to stand up for yourself and others. Aimed at 10 - 15 year olds. Click below to see more.

Tougher Minds - Free Webinar
We can improve reslience and leadership skills to make ourselves feel better and Tougher minds offer a free 'Habit Mechanics' taster workshop to help you on your journey. 

What are Resilience Skills?
7 linked skills are the ingredients for resilience according to Dr Ginsburg:
– Competence: knowing how to handle a (stressful) situation well and having the skills to face challenges.
- Confidence: believing in yourself and your abilities. 
- Connection: Having a sense of community with family, friends and wider communities that help us to feel stronger.
- Character: having self esteem, empathy, and a sense of right and wrong and moral values.
- Contribution: feeling you are part of something bigger and have a role to play.
- Coping - having social skills and healthy coping strategies to help you de-stress
- Control: a sense of being able to choose and make decisions.


Citizens Advice - National Advice Line 0344 411 1444  
Gives people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. Their network of charities offers confidential free advice online, over the phone, and in person on issues such as housing, immigration, law, debt and money, benefits, health and more.

Disability Rights UK 
Disabled Students' Helpline 0330 995 0414
Personal Budgets Helpline 0330 995 0404 personalbudgets@disabilityrightsuk.org Provides information, advice and useful factsheets across a wide range of issues for anyone with disabilities.

Equality and Human Rights Commission
The EHRC is about promoting and upholding equality and human rights ideals and laws across England, Scotland and Wales. They can provide support and advice about this for individuals and organisations.  Link here to a downloadable guide to discrimination.

EASS - Equality Advisory Support Service
The EASS has a Helpline to give information and guidance on discrimination and human rights issues. The service is free and fully accessible by phone, email, fax, post, video link for those who wish use BSL and has access to advocacy services for those with mental ill health and people with a learning disability. 

United Nations Convention on Children's Rights
Every child has rights, whatever their ethnicity, gender, religion, language, abilities or any other status.

The UNCRC is the most widely recognised and complete statement of children’s human rights produced.  It contains 54 'articles' which cover all aspects of a child’s life and it also sets out the civil, political, economic, social and cultural rights that all children everywhere are entitled to.  The Convention also says how adults and governments have to work together to ensure that all children can enjoy their rights.

Link here to a PDF summary from Unicef of the UNCRC articles.

See also under H for Homelessness.

Missing People - 116 000
Support for the 180,000 people who run away and go missing each year. Missing People help those thinking of or who have run away and also provide support for family and friends of those who are missing.

Nightstop provides emergency overnight accommodation for young homeless people who are facing a night on the streets or sleeping in an unsafe place. 

Runaway Helpline - Free Call/text on 116000
Support and advice for anyone who has run away or is thinking about running away from home.